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www.fonefunshop.co.uk is owned and
managed by
FoneFunShop Ltd. We are a
registered company (companies house registration No. 5624968)
Vat No. 817 5583 06
The following are the
Terms and Conditions of orders placed with
FoneFunShop
On ordering from
FoneFunShop
you confirm your agreement to these Terms and Conditions.
All images on this site
are reproduced with a view to portraying our products as accurately as
possible. Please be aware that designs may vary slightly, from those
shown, due to normal design and production fluctuations.
Accepted Methods of
Payment
Note: All orders shipping outside Europe
must be paid via direct bank transfer.
There are two primary
methods of payment for goods ordered:-
1. Online Payment
For details of
security, please see our security & privacy statements below. Payments can be made
using any of the following methods online:-
Please
note if you are
ordering outside of the UK, please be aware that your credit card
company may charge a currency conversion fee.
2. Payment after placing
order online
If you do not wish to
pay online, please complete the online order form and further
instructions will be presented. The following methods of payment are
accepted:-
- Cheque/Postal Order
- Goods will be dispatched once the cheque has cleared. This may
take up to 5 working days.
- Direct Bank Deposit
- Goods will be dispatched once the funds are cleared in the
FoneFunShop account. This can be arranged at any branch of
Barclays Bank.
- Bank Transfer - Most
UK banks will carry out bank transfers for no charge and this can
usually be arranged over the telephone. Goods will be dispatched
once the funds are cleared in the FoneFunShop account.
- Telephone - Place
your order by phone. 0871 0871 208 2200
- int. orders +44 114 243 7800
Please complete the
online order form for more information on how to pay by the above
means.
Please ensure that the
correct funds arrive in the FoneFunShop account, after any charges
that are due for delivery & foreign transfers etc.
Delivery
Goods will be dispatched
on receipt of cleared payment.
Delivery charges are
quoted when placing an order. Our standard rates are:
UK - £3.75 per order
Worldwide- £6.75 per order
Standard UK delivery is
arranged through Royal Mail First Class Recorded Delivery. A signature
will be required on receipt of goods. If a delivery is unsuccessful,
then a card is left to arrange collection or redelivery. Delivery can be
as fast as the next working day, but please allow 5 working days.
Worldwide
delivery is arranged through UK Royal Mail First Class International
Recorded Delivery. A signature will be required on receipt of goods.
Delivery times can vary , from 2-10 working days.
FoneFunShop Ltd. is not responsible for any
currency conversion charges imposed as a result of this.
Security
Orders placed online can
be placed on our order form.
Payments placed online
will be placed on Barclaycard Merchant Services Secure Server. On this
form, all credit / debit card details are transmitted using SSL, the
universally recognized security system for transmitting encrypted
information over the Internet. Submitted details are processed directly
by Barclaycard Merchant Services. Details are encrypted with 1024-bit
PGP and transmitted to Barclaycard Merchant Services. FoneFunShop
never actually see your credit / debit card details.
Please note that Internet
host IP addresses are recorded for security reasons when placing an
order online.
Privacy Statement
We will take all
reasonable care to ensure that any details that you submit to us are
kept secure. The details that you submit to us will be kept to process
orders only.
FoneFunShop will not
knowingly pass on any details we hold on customers or web site visitors
to any third parties. We protect the privacy of this personal
information using our highly secure, password-protected servers.
We may use the addresses submitted to us to occasionally notify you about important
functionality changes to the fonefunshop web site, new services and
special offers we think you'll find valuable.
We monitor customer
traffic patterns and site usage to help us develop the design and layout
of the fonefunshop web site.
Cancellation
You can cancel an order
and return any goods that may already have been dispatched up to 7 days
from receipt (see return policy). Our terms and
conditions do not affect your statutory rights.
Returns Policy
We operate a 7 days
return period as explained below.
All the products on
sale from FoneFunShop have met our high quality-control standards.
However, if you find a defect with any product purchased, please
let us know via our
helpdesk
Goods which are defective
on receipt can be returned for a full refund or replacement. Goods found
to be defective within 7 days will be replaced.
Goods found to be tampered with by the customer will not be replaced,
but will be returned at the customer's expense.
We do not operate a try
before you buy policy. If you wish to return goods which are not faulty,
we will accept the return providing the goods are in a good clean
condition suitable for re-sale in the original packaging and having not
been used. These goods can be exchanged for other products, subject to
the difference in costs being addressed along with a postage fee, or
refunded, less postage and packing. A handling fee of 15% will be made.
However any unlocking clips, debranding packs, unlock packs, spyphones,
stealthphones or any other one time use
items are exempt from this, as our policy is not to supply these types
of items to be used by the customer then returned for refund or
exchange, unless found to have a manufacturing fault.
Refunds by credit card
are made to the same credit card that was used for the purchase.
Refunds by paypal/nochex
etc.
are made to the same email address that was used for the purchase.
The above conditions are
in addition to your statutory rights which are not affected.
Fraud
FoneFunShop
Ltd.will not
tolerate any attempts to obtain goods by fraudulent means. Any
fraudulent action will be reported to the relevant authorities.
Please note that Internet
host IP addresses are recorded when placing an order online.
Disclaimer
Nokia is a registered
trademark of Nokia Corporation. Nokia's product names are either
trademarks or registered trademarks of Nokia. This site is not
affiliated with Nokia Corporation.
Please be aware that
using unofficial products with your mobile phone may invalidate your
phone's manufacturer's Warranty. FoneFunShop Ltd is not responsible for any
damage caused to your phone.
Unlocking is legal in most countries,
customers receiving any unlocking equipment are required to check local
laws before purchasing. FoneFunShop Ltd. are not responsible for
any law infringements made by its customers.
Barred phones: Fonefunshop do not unbar
phones that are reported lost/stolen. All unlocking services and
equipment unlock the phones, but if the phone is barred you need to
contact your operator to find out why, as this is can only be rectified
by your service provider. full details on barred phones
here
Any work carried out by third party
service software is done at your own risk. FoneFunShop Ltd. is in
no way responsible for damage caused by using third party software
solutions.
All images are representations only,
appearence of products may change from batch to batch.
All orders are subject to
our Terms and Conditions.
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