At FoneFunShop we always try to help you with
specialised problems you may encounter. Below are some areas you
should check out before calling our advance technical support line.
Check The Knowledgebase
The
Knowledgebase
is an area that contains answers to common problems, simply navigate
around the
Knowledgebase
and find the correct area for your tool
Check The Official Support Forum (Questions & Answers)
You should always consult the official
forums first for any problems you may have.
Any problems you have usually have the
answers waiting for you already, if not you can post questions there and
get knowledgeable answers quickly. You can find links to the forum
for your tool
HERE.
Our online help ticket system is
monitored between 10am - 5pm Mon - Fri. We also answer tickets
out of office hours too in the evenings and weekends, so the
helpdesk is a good place to get answers :-)
Be sure to include
any order numbers, transaction id's or ref number form your
paper receipt.
Give as much info
as possible, so we can help you better and quicker.
Check Unlocking & Flashing Training Video's Area
Our engineers have created many video
tutorials to help you work with certain tools & phones. These
video's are not free, but may save you precious time reading up in
forums, and /or making costly mistakes.
You can visit the Unlocking & Flashing
Training Video Area HERE
