Remote installation of your unlocking equipment.
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What times can you offer this remote support service?
Our store is open on the following days/times, however if available our engineers can do this work out of office hours too.
Mon - Thurs 9 - 4:30 pm GMT
Fri - 9am - 4pm GMT
Closed Weekends :-)
Can I see what the engineer is actually doing once he is connected to my PC?
Yes, you can see everything he does, this is good because you will learn how its all done too, should you need to install your tool on a different PC in the future.
Can this service be used to show me how to unlock phones?
If you have your tool already setup ok, but need a helping hand to show you how to use it to unlock a phone, then you need to use our Remote Unlock Assistant Service
Is this remote service safe and secure?
Yes this remote system is 100% secure, once the connection software is setup you have to request the help, we cannot initiate this ourselves, so your pc cannot be viewed or controlled without you first requesting us to do so.
My tool has no warranty that I know of, can I still use this service?
Yes, this is not about warranty, this is paid support. It does not matter how old your tool is.
I did not purchase my equipment from FoneFunShop, can I still use this service?
Yes, anyone can use this service.
What do I need to use this service?
To use this service please observer what is required at your side.
An unlocking / flashing tool tool that needs setting up
An internet connection
PC with Windows 7 installed preferably, if you have windows 8 or 10 or XP we should still be able to install it for you.
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