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How are my goods delivered?

Orders received before 3.00pm Monday-Friday (except UK public holidays) are usually dispatched the same day subject to stock availability.

Delivery charges are quoted when placing an order. Our standard rates are:

  • UK Special Delivery - £8.75 per order
  • UK 1st Class Recorded - £3.99 per order
  • Royal Mail 1st Class Standard - £2.99
  • Worldwide Royal Mail Air sure - £8.99 per order
  • Worldwide Royal Mail int. Signed For - £8.99 per order
  • Europe Courier  - £65 per order
  • Worldwide Courier  - £75 per order

Bonus: No matter how many items are in your cart, you only pay one delivery charge !!!

Delivery Methods Estimated Delivery Time
Royal Mail Special Delivery (UK) Next working Day†
Royal Mail 1st Class Recorded Delivery (UK) Usually Next working Day*
Royal Mail 1st Class Standard Delivery (UK) 1 - 5 working says
1st Class Recorded Airsure Delivery (EU-USA-AU) 2-10 working days
1st Class Int. Signed For Delivery (Rest Of World) 4-14 working days
International Courier (Europe) 1-3 working days
International Courier (Rest Of World) 3-6 working days

* Although 1st Class Delivery can take between 1 – 3 working days from the dispatch date, it’s been our experience that the majority of late packages arrive just a day or two after this estimated delivery period. Please be aware however that although NOT the norm, delays on this service can result in orders taking up to 15 days to arrive.
† Except Scottish Highlands

Note:

1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, FoneFunShop are not responsible if this varies.

2. All deliveries will require a signature on receipt, apart from those delivered using the Royal Mail Standard 1st Class service (UK). However, where the value of your total order exceeds £75 or/and includes an high value item -such as an unlocking box – then your delivery option will be automatically upgraded to a ‘Royal Mail Special Delivery ’ service.

3. In exceptional circumstances we reserve the right to use alternative couriers.

4. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.

5. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.

6. If goods are returned to FoneFunShop because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.

7. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.

Order Tracking

Following your purchase online, FoneFunShop will send you email confirmation to acknowledge your order and again when your goods have been dispatched containing your tracking info.  The email address used, will be the one you provided at the point of purchase.

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What are my payment options

There are two primary methods of payment for goods ordered:-

1. Online Payment

Card payments can be made using any of the following methods:-

Pay with Credit or Debit Card
Check out using your debit or Credit card directly from our site..
Pay with Paypal
Save time. Check out securely. Click the PayPal button to use the shipping and billing information you have stored with PayPal.
Pay with Google Checkout
Save time. Check out securely. Click the Google Checkout button to use the shipping and billing information you have stored with your Google Checkout Account.

2. Payment after placing order online

If you do not wish to pay online, simply add the items the wish to purchase to cart, then follow the instructions given. You can then make payment using one of the offline payment methods below.

Pay by Telephone Ordering
If you prefer to pay by telephone using your credit or debit card, please select this option, details on how to pay will be displayed along with details of your order once your delivery address as been confirmed
Pay by Cheque / Postal Order / Cash
If you with to pay by Cheque, Postal Order, or Cash, please select this option, details on how to pay will be displayed along with details of your order once your delivery address as been confirmed
Pay by Direct Bank Deposit / Transfer
To pay via Direct Bank Transfer or Bank Deposit, please select this option, details on how to pay will be displayed along with details of your order once your delivery address as been confirmed

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